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Qualification delivery

Delivering our qualifications

Everything you need to ensure that working with us is easy.

These pages provide you with help and guidance to cover all aspects of delivering and administering our qualifications, including how to contact our Quality Teams. For answers to frequently asked questions have a look at our help and support pages, which include contact details for customer support, technical advice, and digital platform queries. 

Our Centre Support Document Library contains in-depth information, policies and guidelines to apply for and deliver City & Guilds qualifications. If you need advice and support with qualification funding, 19+ loans or general funding guidance, take a look at our Funding section.

We also have everything you need to create a study programme in our Centre Development section. Our extensive Exams and Administration section houses information on the essential information you will need at every stage of the exam and assessment cycle, from key dates and registering learners to conducting exams, returning papers and results support.

City & Guilds UK fees and charges can be found in our City & Guilds and ILM UK Centre Charges List. Fees for ILM qualifications can be found in the  document on the ILM website. Our aim is always to keep our prices as fair as possible. Find out more about our annual review of prices

We help make sure you have all the resources you need to deliver the best possible experience to your learners. Our dedicated team will support you every step of the way.

Find out how to offer our qualifications

We believe that by working in partnership with our customers we can fulfill our purpose and offer support and solutions to meet the key challenges faced by colleges and training providers.

Explore our offer for centres

Whatever type of funding advice you're looking for our Funding section has the answer, from 19+ (Formerly 24+) Advanced Learning Loans to qualification funding to general funding guidance.

Discover more about our funding

Everything you need to ensure that working with us is easy. These pages provide you with help, guidance and documents to cover all aspects of delivering qualifications.

Find out how we can help your centre development

Our exams and administration section contains everything you need to know about our online administration portal Walled Garden.                                                                                                                       

Learn more about exams and admin

If you need to speak with our Quality teams for City & Guilds and ILM, you can find their contact details on the link below. You can also chat online with the team.                                                             

Get in touch with our quality teams