Contact us, we’re here to help
Whether you're looking for qualification advice, information on assessments, help with certificates, or you need a little extra guidance with our digital platforms, we are here to support you.
Got a question? Find your answers 24/7 via our online help and support pages or get in touch with our customer support teams today.
UK and Ireland customer support lines open
Monday – Friday 8am-6pm
Weekends and Bank holidays – closed
UK office
London, England (City & Guilds HQ)
Our global locations
Africa | Asia | Caribbean | Europe | Middle East
Africa offices
Johannesburg, South Africa
Contact details for Kenya, Lesotho, Mauritius, Namibia, Seychelles, South Africa, Sudan, Swaziland, Uganda, Nigeria and Ghana
β +27 10 009 5421
β customerserviceafrica@cityandguilds.com
Asia offices
Kuala Lumpur, Malaysia
Contact details for Malaysia, Mongolia, Myanmar, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Brunei Darussalam, China, Hong Kong, Indonesia, Japan and Macau
β +603 9213 1644
β enquiry.malaysia@cityandguilds.com
Bangalore, India
Contact details for India and Nepal
β +91 7743028724 (North & East India)
β +91 9930240424 (West India)
β +91 9740024448 (South India)
β +977 9808234795 (Nepal)
β info.india@cityandguilds.com
Caribbean office
Kingston, Jamaica
Contact details for Antigua, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman, Grenada, Guyana, Jamaica, Trinidad & Tobago and Turks & Caicos Islands
β +1 876 924 7804, ext. 7808 / 6988
β jamaica@cityandguilds.com
Europe
Contact details for Malta, Cyprus, Gibraltar, Turkey, Spain, Greece, Portugal, Romania, Poland, Belgium, Sweden and Switzerland
β +971 (0) 4 423 3899
β gulf@cityandguilds.com
Middle East office
Dubai, United Arab Emirates
Contact details for Afghanistan, Azerbaijan, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, Turkey, UAE, Tunisia, Iran, Iraq and Kazakhstan
β +971 (0) 4 423 3899
β gulf@cityandguilds.com