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Inclusion and Diversity

Inclusion and diversity

Delivering our purpose with more impact

City & Guilds is committed to improving inclusion and diversity within the way we work and how we deliver our purpose, which is to help people and organisations develop the skills they need for growth.

We are actively pursuing, implementing, and reviewing working practices that enable a diverse and inclusive business strategy and working environment that is truly representative and supportive of our colleagues, customers, and communities.

Click the image below for more details.

inclusion and diversity journey

Racial equality

At City & Guilds, we talk about race 365 days a year, not just during Black History Month. This October we’ll celebrate our achievements and each week, we'll reflect on how our values are guiding us on our journey towards racial equity.

Find out more on our racial equality page


We believe

We believe that differences should be respected and valued, and we continue to work towards a culture that enables colleagues and those we work with to be themselves, while also feeling supported to meet their full potential in the workplace and beyond. We know that building a diverse and inclusive workforce will result in highly engaged colleagues, improved service for our customers and greater impact of our purpose. 

This policy applies to our colleagues when we work and when we represent the organisation. Our clients, customers, partners, and suppliers will be made aware of this policy and are expected to operate within it. 

Download our inclusion and diversity policy


Bringing our brand to life through values

We inspire you to raise and achieve your aspirations;

We help individuals and organisations improve their performance and productivity;

We assess and recognise what you have achieved, making it visible to you and your employers;

We make trustworthy and honest assessments of your competences and the areas to focus on.


Embedding diversity, equity and inclusion in our products

Inclusive curriculum design involves consideration in all aspects of a qualification and training course - including structure, content, delivery and assessment. To ensure that all learners are provided with an equitable and supportive learning and assessment experience that offers the opportunity to succeed, regardless of personal background or circumstance.

gender pay gap cover

Download the inclusive curriculum framework report


Supporting physical disabilities

The second toolkit below is on Physical Difficulties, Hearing Impairment, Visual Impairment, Epilepsy, Diabetes and Chronic Fatigue Syndrome  it is a quick introduction into how disability can present in learners and, importantly, how you as a trainer can support them.

Supporting physical disabilities

Download the supporting physical disabilities report


Inclusive Curriculum Toolkits

City & Guilds in partnership with the Education Training Foundation: SEND excellence gateway are launching a series of tools to support inclusive learning.  The first toolkit below is on Specific Learning Difficulties is a quick introduction into how disability can present in learners and, importantly, how you as a trainer can support them.

gender pay gap cover

Download the specific learning difficulties report


Our data

We believe in being driven by data and research that is communicated in an meaningful and engaging way. Read our summary pay gap reports on Gender and Ethnicity to understand the insights we see and actions we are taking.

gender pay gap cover

Please see below our full gender pay gap report based on 2022 data. This will give you details of the meaningful actions we have taken and what we are planning to address going forward.

View our gender pay gap summary report

ethnicity pay gap cover

This is City & Guilds’ second UK ethnicity pay gap report. Findings are based on data as of 5 April 2021. We have seen some positive movement since our previous review and expect to see more impact from the actions we have carried forward from our previous report to close our gaps further in the coming years.

View our ethnicity pay gap summary report


Our targets

  1. Addressing equality of opportunity for our colleagues
    Making sure that everyone has an equal opportunity to grow;
  2. Creating an inclusive culture
    Making sure that everyone feels they can belong and deliver their best work;
  3. Embedding inclusion and diversity in our organisation
    We will do this through actions that create long-term sustainable change, that improve products and services and the way we work;
  4. Addressing diversity through data
    Taking action to highlight and address gaps in data and diversity/representation.