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Explore Âé¶¹ÊÓÆµ- the global leader in skills development & apprenticeship schemes with 2 million learners working on diverse qualifications every year.
Giving feedback? Making a complaint? Confidentially? Whistle-blowing? Learn more.
Whether you're a centre, an FE college, a private training provider, an employer or a learner, see what Âé¶¹ÊÓÆµ can offer you.
Learn about digital credentials - helping you see all skills. Join 1000s of organisations who are using digital credentials to revolutionise how they see skills.
These pages provide you with help & guidance, covering all aspects of delivering & administering Âé¶¹ÊÓÆµ qualifications, including how to contact us.
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Need help with something? From replacement certificates to how to become a Âé¶¹ÊÓÆµ centre and much more, find your answer here.
The UK government has committed 600 million to boost construction training and tackle critical skills shortages, supporting the ambition to build 1.5 million homes by 2029.
Every organisation is unique, and so are your goals. High-quality, relevant and tailored training is key to remaining competitive, and recognising skills will set your business apart – making you fit for the future.
T Levels are level 3 technical qualifications that sit alongside apprenticeships and A Levels within a reformed skills training system. Find out more about these reforms and how Âé¶¹ÊÓÆµ can help.
Explore Âé¶¹ÊÓÆµ range of apprenticeships and options to gain recognised qualifications and improve the sustainable skills of your employees.
Âé¶¹ÊÓÆµ transforms the lives of people in more than 80 countries, by helping to build businesses and economies
Learn more about Âé¶¹ÊÓÆµ and our drive to build successful careers and businesses for over 140 years in the industry
Be the first to access our personalized learning experience launching this September. Explore more with our exclusive early-access resource.
Âé¶¹ÊÓÆµ Technicals for 14-19 year olds is a new approach to skills-based education, designed to bridge the gap between education and employment
Stay informed about the latest updates to apprenticeship assessments. Sign up to receive timely news and changes directly to your inbox.
Receive the Âé¶¹ÊÓÆµ Construction Report directly to your inbox upon release. Explore our comprehensive construction offerings today.
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Thank you for expressing your interest. We will be in touch with further information on the agenda and booking details over the coming weeks.
The skills gap is costing UK businesses £2 billion. Close the gap with Âé¶¹ÊÓÆµ. No one is better qualified to upskill your workforce.
Explore our Âé¶¹ÊÓÆµ construction and building funded course directory. Thank you for registering your interest in our training opportunities.
Thank you for contacting Assured. A Skills Specialist will respond within two working days to assist you with your enquiry.
Meet our UK-wide Business Development Managers supporting colleges and training providers with qualifications, apprenticeships, and skills development.
Discover the Âé¶¹ÊÓÆµ offer for employers. Explore how we can help provide tailored solutions, consultancy and our assured service.
Âé¶¹ÊÓÆµ offers a wide range of qualifications in Hospitality and Catering.  Learn more. Â
Explore Global Hospitality Certification standards with Âé¶¹ÊÓÆµ.
Discover the Âé¶¹ÊÓÆµ offer for learners. Explore our courses and qualifications, including apprenticeships, and learn about our learner awards.
At Âé¶¹ÊÓÆµ, we develop programmes of learning, learning technology, certification & assessment, to support colleges, training providers & governments.
Contact us about the Âé¶¹ÊÓÆµ Assured training recognition service using this short online form and we'll get back to you shortly.
We work with 120+ prisons supporting 60,000+ learners a year. Âé¶¹ÊÓÆµ is the exclusive qualifications provider in English prisons – see how you can work with us.
Discover our certificates & digital credentials recognising learner achievements. Explore accreditation options for Âé¶¹ÊÓÆµ qualifications.
Âé¶¹ÊÓÆµ have all the support and expertise you need to get the most out of our digital solutions.
At Âé¶¹ÊÓÆµ, we work in a wide range of sectors, partnering with educators, employers, key industry bodies and policymakers in the UK and globally to develop skills that change lives.
A range of Environmental Awareness and Sustainability funded units and short qualifications are available now, and a number of our qualifications have sustainability units embedded into them.
Discover how digital credentials can help you capture and share skills online with peers, employers, and customers. Get started with our comprehensive support hub.
Hear how digital credentials have helped the centres and employers who have used Âé¶¹ÊÓÆµ and ILM digital credentials
Keep up-to-date about vocational events run by Âé¶¹ÊÓÆµ including apprenticeships, qualifications and T Levels plus much more. Learn more
Unlock digitally verifiable skills with digital credentials by Âé¶¹ÊÓÆµ. Powered by Credly, the global credentialing network.
With over 800 qualifications (Awards, Certificates and Diplomas) - from Entry Level to Level 3 being funded by the Adult Education Budget (AEB), our Adult Skills courses provide a great stepping-stone for gaining future relevant skills
We review our prices every year as part of the annual review of our products and services.
Find out how easy we work with centres and the supporting their development.
Introducing our digital credentials issued to learners who have successfully completed their Functional Skills qualifications, allowing them to share their achievements online, with Âé¶¹ÊÓÆµ.
Current government policy states that future funding for skills will be based on principles of 'fairness', 'shared responsibility' and 'greater freedoms'.
Everything you need to know to be able to start offering Âé¶¹ÊÓÆµ qualifications (new centres) or to add new qualifications to your portfolio (existing centres).
All you need to know about Âé¶¹ÊÓÆµ examinations & administration in one place. The exams & admin section includes the latest technical qualifications exam timetable.
Access the Âé¶¹ÊÓÆµ Pre-supply Resource Hub for guidance, videos, and links on administering Functional Skills exams. For eligible pre-supply centres only.
Our quality teams are based across our regional offices and support our approved centres with all aspects of quality assurance.
This guidance is designed to help candidates, teachers and assessors to complete NEAs, coursework and other internal assessments successfully. These assessments give candidate the chance to demonstrate skills which cannot be assessed in exams.
Help and support for Âé¶¹ÊÓÆµ learners (current, past and potential). Find the help you need, including how to request a replacement certificate or amend a certificate.
Learn how Âé¶¹ÊÓÆµ businesses handle personal data to improve services, ensure legal compliance, and support lifelong learning and skills development.
Find out about Sitecore Digital Marketing System, analytics, social media and Facebook Pixel in regard to website cookie use. Learn more.
Help for Centres. Find out how to become approved; how to request replacement certificates; how to reset your Walled Garden password. Learn more.
Find out about Âé¶¹ÊÓÆµ, including our terms of website use. Learn more.
Find out how to contact Âé¶¹ÊÓÆµ if you're a centre, employer or learner. Find our main email and postal addresses, telephone numbers and contact forms.
The design of this website and its contents are protected by copyright and any unauthorised reproduction, whether in whole or in part, is prohibited.
Read the Âé¶¹ÊÓÆµ Privacy Policy which sets out how we'll treat the personal data you provide to us in compliance with applicable data protection law.
Join Learner Voice, our insight community for Âé¶¹ÊÓÆµ and ILM learners. Share views, earn rewards, and help shape the future of education.
Join Your Voice, the Âé¶¹ÊÓÆµ insight community, to share ideas, earn rewards, and help shape services for learners, providers, and employers.
Âé¶¹ÊÓÆµ is committed to data security and the fair and transparent processing of personal data. This privacy notice sets out how Âé¶¹ÊÓÆµ, a Âé¶¹ÊÓÆµ Business or ILM, a Âé¶¹ÊÓÆµ Business, treat the personal data which you provide to us in compliance with applicable data protecti
At Âé¶¹ÊÓÆµ, we're committed to supporting providers, employers, and learners throughout the entire skills development journey. Our dedicated customer teams provide guidance on everything from training planning and delivery to exploring tailored skills development solutions.
Employer frequently asked questions, help and support
Find out more about website accessibility? We adhere to style of navigation, text size, changing colours of our websites.
Âé¶¹ÊÓÆµ has given help for centres, help for learners and help for employers sections . They have done the more help section.
Learn how to set up multifactor authentication for secure access to Âé¶¹ÊÓÆµ and ILM platforms using Microsoft or Google Authenticator apps.
Enter a free prize draw at the CIPD Festival of Work 2025 to win one of 10 copies of ‘The Neglected Acts of Leadership’ book. UK residents only.
Learn how to amend or replace Âé¶¹ÊÓÆµ certificates, including required documents, application steps, and timelines for learners and centres.
For more information on any of our press release stories, please email PRESS@cityandguilds.com or contact a member of the press team.
We offer a wide range of vocational qualifications and apprenticeships, from Beauty Therapy to Balloon Artistry, Construction to Conservation and Technology to Tourism. Use the filters below to view our UK qualifications, international qualifications and apprenticeships.
Please find below some frequently asked questions and their answers, which will help you understand some of the technical qualifications development, delivery, industry placements, and T Levels funding.
Interested in delivering T Levels? Construction and Building Service Engineering T Levels from September 2021 (England only). Learn more.
Explore T Level success stories from learners, providers, and employers, highlighting delivery, placements, and the real-world impact of technical education.
Here you’ll find a range of teaching, learning and planning resources for tutors as well as information and support regarding approval, quality assurance, registration, bookings, timelines, fees and communications for all staff.
Find answers to common questions about using the Âé¶¹ÊÓÆµ Moderation Portal, including login help, account setup, file uploads, and qualification access.
How do employers get involved in T Levels/industry placements? Ready to join Employer Industry Board? Find out more.
Our T Levels run for two-years, which includes a variety of qualifications and flexible programmes of study including Technical Qualifications; Apprenticeships; Traineeships; and Study Programmes. Learn more.Â
Keep up-to date with the latest Âé¶¹ÊÓÆµ T Levels events.
The Âé¶¹ÊÓÆµ T Level foundation year is a full-time one-year study programme developed in conjunction with T Level providers to support progression onto a T Level.
Building digital skills for the future. Preparing occupational digital apprenticeships End-Point for Assessment success. Learn more.
Âé¶¹ÊÓÆµ and ILM have developed the T Level Technical Qualification (TQ) in Management and Administration available for first teaching from September 2022 in England only.
Support available for apprenticeships providers in the engineering, manufacturing and transport industries. Help prepare apprentices for EPA success. Learn more.
We are developing the T Level Technical Qualifications (TQs) in the two pathways within the Agriculture, Environmental and Animal Care route, with first teaching Agriculture, Land Management and Production from September 2023 and Animal Care and Management from September 2024.
Our EPA Partnership Managers are on hand to support our customers through the entire apprenticeship journey, helping to navigate the process of End-point assessment.
A key pillar in our apprenticeship offer is our people and at Âé¶¹ÊÓÆµ we take a personal approach in supporting our customers as they navigate the world of apprenticeship standards.
As a leading brand in apprenticeships and qualifications in Adult and Child Care, we cover a range of standards and have the assessment infrastructure in place to service end-point assessment (EPA) demand.
Support available for apprenticeships providers in the Occupational business and Customer Service. Help prepare apprentices for EPA success. Learn more. Â
Support available for apprenticeships providers in the Construction and BSE sector. Help prepare apprentices for EPA success. Learn more. Â
Occupational hair-preparing apprentices for End-Point Assessment success. Learn more.
Âé¶¹ÊÓÆµâ€™ apprenticeship assessment service helps providers better manage apprentices through their assessment journey, and builds on our trusted end-point assessment service.